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What to Know About Assisted Living
Resident Florence Reiners navigates a hallway of the Waters of Excelsior assisted living facility in Excelsior, Minnesota. (Tim Gruber for The New York Times)

Are you confused about what an assisted living facility is, and how it differs from a nursing home? And what you can expect to pay? Here鈥檚 a guide to this type of housing for older people.

What is assisted living?

Assisted living facilities occupy the middle ground of housing for people who can no longer live independently but don鈥檛 need the full-time medical supervision provided at a nursing home. They might be right for those who have trouble moving about, bathing, eating, or dressing, or who have Alzheimer鈥檚 disease or other forms of dementia.

Assisted living facilities can look like luxury apartments or modest group homes, but they are staffed with aides who can help residents take a shower, get out of bed, get to the dining room, take medications, or help with other daily tasks and needs. Meals, activities, and housekeeping are usually provided. Some facilities have trained nurses on-site, but in many states the facilities to have them at the ready, or at all. Popular buildings 鈥 or specialized units within them, such as ones for dementia 鈥 have waiting lists.

鈥淭he key is to start early,鈥 said Eilon Caspi, an assistant research professor at the University of Connecticut. 鈥淵ou don鈥檛 want to wait for the crisis and then have 24 hours to make a decision.鈥

How can I know how much assisted living will cost me?

The monthly costs to live in a facility generally range from $3,000 to $12,000 or more. Charges are frequently broken into two components: rent and a care plan. Rents are set similarly to the way landlords establish them for apartments, with larger units in more expensive regions having higher rents and rent concessions being more likely when many units are unoccupied.

The costs of care plans are based on how much assistance the facility thinks residents will need, at least when they first move in. Most of them assign residents a 鈥渓evel鈥 or 鈥渢ier鈥 based on the extent of their needs, but some will itemize charges for specific services. It鈥檚 like the difference between a prix fixe and an 脿 la carte menu (except you don鈥檛 get to choose which approach you prefer within each facility). Assisted living units or facilities devoted to dementia residents are more likely to set one comprehensive price, though many have tiers.

Make sure the facility鈥檚 assessment reflects what the resident will need, or it might increase the price if it is providing more assistance than expected. Check if meals are priced separately.

A photo of elderly residents of an assisted living facility sitting around a table and chatting.
Happy hour in the independent-living wing of the Waters of Excelsior in Minnesota features live entertainment.(Tim Gruber for The New York Times)

What charges might catch me by surprise?

Facilities often have nonrecurring initial charges, like move-in fees or 鈥渃ommunity fees.鈥 You should ask whether there are extra charges for things residents might need or use, like nurse visits, cable television, or other kinds of assistance; such charges can pile up quickly if they鈥檙e not detailed as included in the care plan. Some places even charge more if you get medications from a pharmacy other than the one they have a business relationship with.

It鈥檚 worth checking a few months after moving in to see if the care plan is more than the resident needs. If so, ask for the price to be lowered to remove services that aren鈥檛 being used.

Is it better to go with a facility that charges a set monthly amount or one that bills for each service?

If you want predictability in your monthly bill, you鈥檙e safer with a facility that is all-inclusive or that charges by tiers or bundled services. That鈥檚 also true if you need assistance with many things. If you don鈥檛 need a lot of help, 脿 la carte may be better. Some facilities have an independent-living wing or a program with 脿 la carte pricing, which may be best for those who need only sporadic assistance. If you need more help as time goes on, you can transition to the assisted living section or program and get a care bundle.

What happens when a resident ages and becomes frailer?

Care plans for those needing the most assistance can be double or triple the cost of those for the most independent residents. Ask the facility to explain what causes price increases. Be honest with yourself, and the facility, about what you can afford when the bill rises, because it鈥檚 going to. 鈥淵ou鈥檝e got to understand your future is coming,鈥 said Karen Van Dyke, a certified senior adviser in San Diego who helps families find the right facility for them.

Also make sure you understand the maximum level of care the place can provide. If you require more, the home may make you move out. For instance, some places will care for people who have occasional lapses of memory or disorientation but not those whose dementia causes delusions, agitation, or aggression. There are fewer legal protections against evictions in assisted living facilities than in nursing homes. Be realistic about what you need: No one wants to move into a nursing home, but it鈥檚 dangerous for residents to stay in an assisted living facility that can鈥檛 take care of them.

What happens if I run out of money?

You may have to leave. Most assisted living facilities are for-profit, and they have no legal obligation to keep the indigent. About 1 in 5 facilities accept Medicaid to help pay for the cost of providing care, but Medicaid doesn鈥檛 cover rent at assisted living facilities, so even then you may be forced out. Some states or counties will help cover the cost of housing if you have no savings and little retirement income, so it鈥檚 worth finding out if that鈥檚 available. (Call your local for assistance.) Some facility owners will accept lower fees for longtime residents, but they are the exception.

How can I find out how good a facility is?

While it鈥檚 easy to get wowed by fancy dining options, sparkly chandeliers, and other building amenities, none of those are markers of quality care. If you鈥檙e considering multiple facilities, ask about the ratio of residents to aides 鈥 on nights and weekends as well as weekdays 鈥 and whether there are licensed nurses in the building, and when they are there.

The person running the facility is often known as the administrator or director. Ask about how often this position has turned over. If a facility has churned through several administrators in a few years, that鈥檚 a troubling sign about the quality of its management and owners.

Which are better 鈥 nonprofit or for-profit assisted living facilities?

Researchers have found that for-profit facilities in and are more likely to be cited for violating state health regulations, but there鈥檚 not solid evidence nationwide. There are good and bad facilities of both ownership types: A small for-profit residence with an engaged owner on-site may provide better care than a mediocre nonprofit. Be aware that nonprofits generally aren鈥檛 less expensive than for-profits; while they don鈥檛 have to provide returns to investors, they do run like a business and need to earn more than they spend each month for capital improvements and to avoid cash flow problems. Nonprofits often use the same pricing methods as for-profits, and many charge more.

A photo of an elderly couple using small dumbbells to exercise while seated.
Florence Reiners and her husband, Donald, exercise in the memory unit at the Waters of Excelsior assisted living facility in March. Donald Reiners has since had to move away from his wife to a less expensive facility.(Tim Gruber for The New York Times)

What should I look for during a tour?

Kristine Sundberg, executive director of in Minnesota, a coalition of family members, tells people to watch how residents engage with a facility鈥檚 workers. 鈥淎re they active and busy with things, or are they slouched over in a chair, being ignored?鈥 she said. You might aim to visit on weekends, when staffing is often lightest. Ask the facility if it will let families put cameras in residents鈥 rooms so you can keep tabs on them remotely.

Who can help me?

Along with consumer groups like Sundberg鈥檚, some of the most knowledgeable independent experts are , who are federally funded advocates for residents of nursing homes and other facilities for older people. has such a program with advocates assigned to particular regions. An Area Agency on Aging is another source. These agencies are local government or nonprofit organizations that each state designates to help older people. They can help you understand your financial options and find facilities. You can locate your agency via .

If you want to check out a facility鈥檚 history of infractions, find the state agency that licenses assisted living facilities. In some states, it鈥檚 part of the health department, while others assign this job to their human service or social service agency. A report is written up after a facility is inspected. Licensing agencies may publish inspection reports on their websites, although they aren鈥檛 always easy to find. It鈥檚 a red flag if a facility is repeatedly cited for the same problem.